The questions families and therapists ask us most.

Communicating with Anan is free forever — the boards, speaking, typing, switch access and “I need…” never cost anything and are never locked, even if a plan lapses. The carer & clinician toolset (usage insights, vocabulary editor, one-tap NDIS report, natural voices, encrypted backup) is a paid plan from A$6.99/week after a 14-day full trial. Established AAC apps charge hundreds of dollars just for spoken output; with Anan, the voice itself is never behind a paywall.

Yes. After the first load it runs fully offline as an installable web app, so it keeps working with no internet — at home, in the car, or anywhere with no signal.

Yes. By default everything — vocabulary, photos, voice recordings and usage insights — stays on your device, and using Anan as a communicator never needs an account. If a carer or clinician turns on optional account sync, it is end-to-end encrypted: the device encrypts everything before upload, so the server only ever holds an unreadable bundle it cannot decrypt. Nothing is ever sold or shared.

Any device with a modern web browser: iPad, iPhone, Android phones and tablets, Chromebook, Windows and Mac. You can add it to the home screen so it opens like a normal app, and there is an optional Android APK.

Yes. Anan includes switch scanning with auditory cues, plus keyboard and screen-reader support, so people with physical access needs can drive it independently.

Yes. Caregivers and speech pathologists can add custom words and phrases, personal photos and recorded voices, and set up multiple user profiles — all stored on the device.

Yes. Anan can generate a one-tap usage summary you can share with your planner, support coordinator or therapist. It is a helpful record, not a substitute for clinical assessment. Communicating with Anan is free; talk to your NDIS planner about funding for a device or the carer toolset if you need them.

No. Anan is an accessibility and co-design tool, best used under speech-pathology governance — not a registered medical device or a substitute for assessment. The communicator’s own voice is never gated.